Distance Sales Agreement

This is a summary translation. The legally binding version of this Distance Sales Agreement is the Turkish-language text published on this site.

Seller: Orta Karadeniz Kauçuk San. ve Tic. Ltd. Şti., Hasanağa Organize Sanayi Bölgesi Mah. 14. Cadde No: 11, 16280 Nilüfer/Bursa, Türkiye · +90 224 262 46 30 · info@okks.com.tr. Buyer: the individual or legal entity confirming an order on okks.com.tr. Consumer buyers are covered by Turkish Law No. 6502 on Consumer Protection and the Distance Contracts Regulation; merchant buyers by the Turkish Commercial Code and Code of Obligations.

Product, quantity, VAT-inclusive prices in Turkish lira, shipping cost and payment method are shown in the cart and checkout pages before confirmation. Payment is made by credit or debit card through the secure payment infrastructure of PayTR, a licensed payment institution, with 3D Secure; card details are never stored on the Seller's servers.

Delivery is to addresses in Türkiye only, by a contracted carrier. Orders are handed to the carrier within 3-7 business days after payment is confirmed and in any case within 30 days. Shipping is free for orders of 10,000 TRY or more (VAT included); below that a 200 TRY shipping fee (VAT included) applies.

Consumer buyers may withdraw within 14 days of delivery without giving a reason; the product must be unused, not installed and complete in its original packaging, and custom-made products are excluded. Return shipping is paid by the Buyer (by the Seller for defective products), and the refund is made to the same card within 14 days of the product reaching the Seller. Defective products are covered by the statutory rights under Law No. 6502 (merchant buyers: notification periods of the Commercial Code). Disputes: consumer arbitration committees and consumer courts; for merchant buyers, the courts of Bursa.