Question 1

What product groups does OKKS manufacture?

Accepted Answer

OKKS manufactures products for tractor components, construction machinery components, gasket components, brake components, caliper components and special production applications.

Question 2

How can I find out whether a product is manufactured by OKKS?

Accepted Answer

You can share the product code, OEM number or existing product reference with us to check whether the product is included in the OKKS product portfolio. You can also check our product catalogue for product and reference information.

Question 3

Does OKKS manufacture products compatible with different brands and models?

Accepted Answer

Yes. Our product portfolio includes a wide range of products designed for different brands and model applications. Compatibility for a specific application can be confirmed using the OEM number or product reference.

Question 4

What information should I provide to request a quotation?

Accepted Answer

To ensure a faster and more accurate quotation process, we recommend providing the OEM number or product code, technical drawing or sample, required quantity, technical specifications and delivery requirements, where available.

Question 5

Is there a minimum order quantity (MOQ)?

Accepted Answer

The minimum order quantity may vary depending on the product type, manufacturing method, raw material and mould requirements. Please share the requested product and quantity with our sales team to obtain MOQ information.

Question 6

Do you manufacture products according to custom dimensions or technical drawings?

Accepted Answer

Yes. We evaluate custom manufacturing requirements based on technical drawings, samples or customer specifications and provide manufacturing solutions according to the applicable technical requirements.

Question 7

Can I send a sample for production?

Accepted Answer

Yes. Depending on the technical characteristics and manufacturing requirements of the product, a sample can be evaluated for production. Providing the available technical information and required quantity together with the sample helps accelerate the evaluation process.

Question 8

Is a new mould required for a new product?

Accepted Answer

A new mould may be required depending on the product geometry, manufacturing method and existing mould infrastructure. Mould requirements and related investment costs are determined following technical evaluation.

Question 9

Does OKKS have its own laboratory?

Accepted Answer

Yes. Our production facility has laboratory infrastructure for rubber analysis and testing. Relevant analyses and tests are carried out according to product and raw material requirements.

Question 10

Which quality management systems does OKKS have?

Accepted Answer

OKKS operates under the ISO 9001 Quality Management System and ISO 14001 Environmental Management System. We also hold TSE product qualification certificates for relevant product groups.

Question 11

How is product quality controlled?

Accepted Answer

Our quality control processes are planned according to production requirements and applied throughout the manufacturing process. Raw material, process and final product controls are carried out to monitor conformity with the applicable technical requirements.

Question 12

How can I apply to become a distributor or dealer?

Accepted Answer

You can submit your distributor or dealer request through our contact form or directly to our sales team. Applications are evaluated according to the relevant market, product group and commercial requirements.

Question 13

How are the products packaged?

Accepted Answer

The packaging method is determined according to the product characteristics, order quantity and customer requirements. Special packaging or shipping requirements can be communicated to our sales team before placing an order.

Question 14

Can customer-specific labelling or marking be provided?

Accepted Answer

Depending on the product and order requirements, customer-specific labelling, marking or packaging can be evaluated. Please communicate your requirements to our sales team during the quotation stage.

Question 15

Who should I contact if there is a problem with my order?

Accepted Answer

If you experience any issue regarding your order, product or delivery, please contact our sales team directly. Your request will be forwarded to the relevant department for evaluation.

Question 16

Do you provide a warranty or quality assurance for your products?

Accepted Answer

Our products are manufactured in accordance with specified technical requirements and quality control processes. Warranty and product-related quality claims are evaluated according to the characteristics of the product and the applicable order conditions.

Frequently Asked Questions

Couldn't find the part you need?

Frequently Asked Questions

Couldn't find the part you need?